Since we often receive queries regarding the same topics of our Taydoo product world, we’ve compiled the 20 most frequently asked questions with suitable answers at a glance:

You can choose between paying with PayPal, credit card (processed via PayPal), direct debit (processed via PayPal), immediate transfer or prepayment via bank transfer.
After the purchase you’ll automatically receive an e-mail with the download link to your provided e-mail address. If you paid via PayPal, this usually takes just a few minutes. For payments via bank transfer, you’ll receive the mail as soon as we were able to confirm your payment.
It can sometimes take 5 – 10 minutes, until PayPal has forwarded the payment to our store. Once we have received the confirmation by PayPal, an automatically generated e-mail including the download link will be send to you. If during the payment process PayPal asks you to add credit to your account via bank transfer, it is only until after the receipt of payment that PayPal can confirm the purchase. This typically takes up to two working days. After the successful payment, the download link will be sent
You’ll receive the e-mail including the download link as soon as we were able to confirm receipt of payment. This usually takes 1 – 3 working days. Please keep in mind that banks do not process any bookings during the weekend and on holidays.
Yes, additionally to the e-mail including the download link, you’ll receive a second e-mail with the invoice in PDF format after the purchase.
In order to use the purchased product, you’ll need to firstly extract the downloaded ZIP file. Many recent computers do this automatically. If this is not the case, you can use programs such as WinRAR or WinZIP for the extraction process. However, sometimes it is sufficient to simply right-click on the ZIP file and select “Unpack/Extract”.
Yes, each product will reach you with a detailed video tutorial suitable for the purchased set. This is how you will earn everything about the hassle-free installation of our products in Photoshop or Lightroom and about the ideal application. In addition, each product download includes handy PDF instructions.
Please retrieve this information from the product descriptions of the respective products
As I’m not a Photoshop Elements user myself, I was unable to create an Elements tutorial. The following videos by two colleagues should also serve the purpose: Installing and using Photoshop actions <- Click here Using textures <- Click here
Unfortunately not. Since Lightroom does not allow a layer-based workflow, it does not enable the integration of overlays into an existing image.
Yes, it is. The included video tutorial and the PDF instructions will show you how to properly apply both formats.
For a hassle-free installation of the Lightroom presets, we created the following video tutorial: Lightroom presets installation <- Click here <- Klick hier
Each package reaches you with instructions in video and PDF format. Basically, all you need to do is to run the ATN file once and this will already install the actions in Photoshop. How to subsequently find the actions in Photoshop will be explained in the included video tutorial.
We’re working full-steam on the release of our product CDs. These will be available soon.
No, the distribution is not allowed. The usage licenses are not exclusive to the computer, but to the person. In case you own several computers/laptops, you may naturally install the product on each device. In contrast, it is not allowed to distribute or sell the products and to claim them as your own.
Yes, any time! Just drop us an e-mail to or contact us through our Taydoo fan page on Facebook. Please keep your order number or your surname ready. We will then unlock your download link and you will be able to re-download the product.
This might be because the first layer or the base image is not named as “background”. If this is the case, please re-name the layer into “background”.

Last edit: 03.03.2017