Right to withdraw from digital goods

Right to withdraw for consumers

(Consumer refers to any natural person, who closes a legal transaction primarily for purposes other than to his/her commercial or his/her self-employed business activities.)

Withdrawal policy

Right to withdraw

You have the right to withdraw from this contract within fourteen days without giving any reasons. The withdrawal period is fourteen days upon the day of the conclusion of contract.

In order to exercise your right to withdraw, you must inform us (Christopher Dietrich, Herderstr. 13, 31737 Rinteln, Germany) by providing an unambiguous declaration (e.g. a letter sent by post, fax or e-mail) concerning your decision to withdraw from the contract. You can do this using the enclosed sample withdrawal form. However, using the sample form is not mandatory.

To comply with the withdrawal period it is sufficient to send off the notification of your exercising of the right to withdraw prior to the expiry of the time limit.

Consequences of the withdrawal

If you withdraw from this contract, we must pay back to you all payments which we have received from you, including the delivery costs (except the additional costs resulting from your decision to choose another type of delivery other than the offered, cheapest standard delivery), without undue delay, but no later than fourteen days from the date on which we received the notification about your intention to withdraw from this contract. For this repayment, we shall use the same means of payment that you used in the original transaction, unless something to the contrary has been explicitly agreed with you; in no event shall you be charged any fees for this repayment.

Exclusion from withdrawal

The right to withdraw does not exist for contracts when the delivery of digital goods does not occur on a physical data medium, if the supplier has begun exercising the contract, after the consumer

  1. explicitly approved that the supplier begins exercising the contract before expiry of the withdrawal period and
  2. declares to have acknowledged and accepted the termination of his right to withdraw by confirming the begin of the exercise of the contract.


Sample withdrawal form

(If you wish to withdraw from the contract, please fill in this form and send it back to us.)

– To

Christopher Dietrich
Herderstr. 13
31737 Rinteln

– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / provision of the following service (*)

– Ordered on (*) / received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only for notification on paper)

– Date


(*) Delete as applicable.